Terms of Service

This agreement is a legal contract between you and Feiji VPN (referred to as the 'Service Provider') regarding downloading, installing, accessing, and using the App and related network services.

By downloading, installing, or using the App, you confirm that you have read and accepted this agreement. Unauthorized copying, modification, reverse engineering, source extraction, text translation, or derivative versions are prohibited. Intellectual property rights in the App, related marks, interface, and content belong to the Service Provider. To maintain service quality, we may adjust features, routes, or fees with reasonable user notice. Users are responsible for device, account, and password security and should avoid jailbreaking or rooting devices.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase crash reporting. When using the Service, you may also be bound by the terms and privacy policies of those partners.

Service limitations: the App depends on stable Wi-Fi or mobile data. The Service Provider is not responsible for failures caused by unpaid carrier bills, data limits, weak signal, local network policies, or user configuration errors. Any mobile data or roaming fees are the user's responsibility.

Users are responsible for their own use. Battery depletion, disabled system permissions, third-party platform changes, or external routing conditions may affect availability. We work to maintain accurate route information and current client versions, but we are not liable for direct or indirect losses caused by third-party data or platform changes. The Service Provider may update, suspend, or terminate App services when necessary.

Software Non-Refund Policy

Thank you for choosing Feiji VPN. Before purchasing, please read this refund policy and confirm that the plan, devices, and use cases match your needs.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have questions about this refund policy, please contact support for clarification.

This agreement may be updated periodically. Please follow this page for the latest version. Changes take effect once published. If you have questions about Feiji VPN's service agreement, email [email protected] to contact us.